Digital technology is changing the world where USAID's Bureau for Humanitarian Assistance (BHA) works. Digitally connected affected populations use mobile devices to access services, find information, and connect to support networks during crisis. Connected humanitarians use digital technology to coordinate operations, leverage real–time data, and provide remote support. Digital technology creates entirely new humanitarian services and delivery channels.

These forces create tremendous opportunity and significant risk. While other industries have embraced this change and leaned into digital transformation, BHA and the humanitarian community have not yet set priorities and aligned resources to successfully navigate the profound challenges digital technology brings. The BHA Digital Action Plan outlines BHA’s commitment and priorities for engagement with digital transformation both internally and externally. The Action Plan sets three priorities and aligns BHA with USAID's Digital Strategy.